{"id":76,"date":"2021-12-31T14:06:34","date_gmt":"2021-12-31T11:06:34","guid":{"rendered":"http:\/\/quaservices.com\/?page_id=76"},"modified":"2023-08-07T15:52:02","modified_gmt":"2023-08-07T12:52:02","slug":"qua-services","status":"publish","type":"page","link":"https:\/\/quaservices.com\/","title":{"rendered":"Qua Services – Home"},"content":{"rendered":"[vc_row css=”.vc_custom_1641495089869{margin-top: 0px !important;}”][vc_column css=”.vc_custom_1641054655946{margin-top: 150px !important;}”][rev_slider_vc alias=”qua-services”][\/vc_column][\/vc_row][vc_row][vc_column][bpt_spacing height=”50px”][\/vc_column][\/vc_row][vc_row el_id=”what”][vc_column offset=”vc_col-md-6″][bpt_image_layers interval=”800″ transition=”1100″ values=”%5B%7B%22thumbnail%22%3A%2240%22%2C%22image_animation%22%3A%22slide_up%22%2C%22image_order%22%3A%221%22%7D%2C%7B%22thumbnail%22%3A%2241%22%2C%22image_animation%22%3A%22slide_right%22%2C%22image_order%22%3A%221%22%7D%2C%7B%22thumbnail%22%3A%2244%22%2C%22image_animation%22%3A%22slide_left%22%2C%22image_order%22%3A%221%22%7D%5D”][\/vc_column][vc_column offset=”vc_col-md-6″][bpt_spacing height=”44px”][bpt_spacing height=”44px”][bpt_spacing height=”44px”][vc_row_inner][vc_column_inner offset=”vc_col-lg-offset-1 vc_col-lg-11″][bpt_custom_text css_animation=”none” text_color=”#4f4f4f” font_size=”36″ line_height=”130″]\n

Qua Services. For a fair and equal management.<\/h2>\n[\/bpt_custom_text][bpt_spacing height=”24px”][bpt_custom_text css_animation=”none” text_color=”#4f4f4f” font_size=”20″ line_height=”170″]Procat\u2019s Corporate Performance Management Platform – Qua Services enables enterprises to monitor employees’ performances and processes quality in real-time with its modules.[\/bpt_custom_text][bpt_spacing height=”1px”][vc_column_text css_animation=”none”][\/vc_column_text][bpt_spacing height=”22px”][\/vc_column_inner][\/vc_row_inner][\/vc_column][\/vc_row][vc_row][vc_column width=”1\/4″][bpt_counter counter_align=”center” icon_type=”image” thumbnail=”32″ title_size=”28″ count_value_weight=”600″ count_value_size=”58″ count_value_color=”#dd9933″ count_title=”Years Experience” count_value=”30″ custom_count_value_color=”true” custom_icon_bg_width=”90″ custom_icon_bg_height=”90″ count_suffix=”+”][bpt_spacing height=”40px”][\/vc_column][vc_column width=”1\/4″][bpt_counter counter_align=”center” icon_type=”image” thumbnail=”34″ title_size=”28″ count_value_weight=”600″ count_value_size=”58″ count_value_color=”#dd9933″ count_title=”Years Development” count_value=”6″ custom_count_value_color=”true” custom_icon_bg_width=”90″ custom_icon_bg_height=”90″ count_suffix=”+”][bpt_spacing height=”40px”][\/vc_column][vc_column width=”1\/4″][bpt_counter counter_align=”center” icon_type=”image” thumbnail=”36″ title_size=”28″ count_value_weight=”600″ count_value_size=”58″ count_value_color=”#dd9933″ count_title=”Different Modules” count_value=”7″ custom_count_value_color=”true” custom_icon_bg_width=”90″ custom_icon_bg_height=”90″][bpt_spacing height=”40px”][\/vc_column][vc_column width=”1\/4″][bpt_counter counter_align=”center” icon_type=”image” thumbnail=”38″ title_size=”28″ count_value_weight=”600″ count_value_size=”58″ count_value_color=”#dd9933″ count_title=”Active Users” count_value=”2000″ custom_count_value_color=”true” custom_icon_bg_width=”90″ custom_icon_bg_height=”90″ count_suffix=”+”][bpt_spacing height=”40px”][\/vc_column][\/vc_row][vc_row][vc_column][bpt_spacing height=”100px”][\/vc_column][\/vc_row][vc_row full_width=”stretch_row” equal_height=”yes” content_placement=”top” parallax=”content-moving” parallax_image=”2833″ css=”.vc_custom_1641551168441{background-image: url(https:\/\/quaservices.com\/wp-content\/uploads\/2021\/12\/test-min.png?id=46) !important;}” el_id=”our-aim”][vc_column][bpt_spacing height=”65px”][bpt_custom_text css_animation=”none” text_color=”#ffffff” font_size=”40″]\n

Our aim<\/h3>\n[\/bpt_custom_text][bpt_spacing height=”16px”][bpt_custom_text css_animation=”none” text_color=”#ffffff” font_size=”25″ line_height=”170″]\n
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This product was developed for a customer requirement. 3 years ago, Qua Services was developed to provide a more fair premium and management system, based on real-time data.<\/p>\n<\/blockquote>\n[\/bpt_custom_text][bpt_spacing height=”46px”][vc_row_inner][vc_column_inner width=”1\/2″ offset=”vc_col-md-3″][bpt_info_box ib_layout=”left” css_animation=”bounceIn” icon_type=”font” icon_font_type=”type_fontawesome” icon_fontawesome=”fa fa-flag” icon_color=”#ffd13d” icon_color_hover=”#ffffff” title_color=”#ffffff” content_size=”14″ content_color=”#cdcdcd” ib_title=”Single Platform” ib_content=”Monitor your entire operation from one application.” custom_icon_color=”true” custom_icon_bg_width=”40″ custom_icon_bg_height=”40″ custom_title_color=”true” custom_content_color=”true” custom_icon_size=”60″][bpt_spacing height=”46px”][bpt_info_box ib_layout=”left” css_animation=”bounceIn” icon_type=”font” icon_font_type=”type_fontawesome” icon_fontawesome=”fa fa-window-restore” icon_color=”#ffd13d” icon_color_hover=”#ffffff” title_color=”#ffffff” content_size=”14″ content_color=”#cdcdcd” ib_title=”Easy & Quickly Form Generator” ib_content=”Gives you the ability to design new forms, exams, custom reports etc.” custom_icon_color=”true” custom_icon_bg_width=”40″ custom_icon_bg_height=”40″ custom_title_color=”true” custom_content_color=”true” custom_icon_size=”50″][bpt_spacing height=”46″][\/vc_column_inner][vc_column_inner width=”1\/2″ offset=”vc_col-md-3″][bpt_info_box ib_layout=”left” css_animation=”bounceIn” icon_type=”font” icon_font_type=”type_fontawesome” icon_fontawesome=”fa fa-plus-square-o” icon_color=”#ffd13d” icon_color_hover=”#ffffff” title_color=”#ffffff” content_size=”14″ content_color=”#cdcdcd” ib_title=”Save time & money” ib_content=”Integrated with Genesys Pure Connect.” custom_icon_color=”true” custom_icon_bg_width=”40″ custom_icon_bg_height=”40″ custom_title_color=”true” custom_content_color=”true” custom_icon_size=”60″][bpt_spacing height=”46px”][bpt_info_box ib_layout=”left” css_animation=”bounceIn” icon_type=”font” icon_font_type=”type_fontawesome” icon_fontawesome=”fa fa-power-off” icon_color=”#ffd13d” icon_color_hover=”#ffffff” title_color=”#ffffff” content_size=”14″ content_color=”#cdcdcd” ib_title=”Drill & Down Functionality” ib_content=”Helps you get to the detail and share reports easily.” custom_icon_color=”true” custom_icon_bg_width=”40″ custom_icon_bg_height=”40″ custom_title_color=”true” custom_content_color=”true” custom_icon_size=”60″][bpt_spacing height=”46″][\/vc_column_inner][vc_column_inner width=”1\/2″ offset=”vc_col-md-3″][bpt_info_box ib_layout=”left” css_animation=”bounceIn” icon_type=”font” icon_font_type=”type_flaticon” icon_flaticon=”flaticon-graphic-1″ icon_color=”#ffd13d” icon_color_hover=”#ffffff” title_color=”#ffffff” content_size=”14″ content_color=”#cdcdcd” ib_title=”Based on real data” ib_content=”Bonuses allocated based on real data.” custom_icon_color=”true” custom_icon_bg_width=”40″ custom_icon_bg_height=”40″ custom_title_color=”true” custom_content_color=”true” custom_icon_size=”60″][bpt_spacing height=”46px”][bpt_info_box ib_layout=”left” css_animation=”bounceIn” icon_type=”font” icon_font_type=”type_fontawesome” icon_fontawesome=”fa fa-tachometer” icon_color=”#ffd13d” icon_color_hover=”#ffffff” title_color=”#ffffff” content_size=”14″ content_color=”#cdcdcd” ib_title=”User Friendly Interface” ib_content=”Enables managers to monitor the operations regularly and accurately.” custom_icon_color=”true” custom_icon_bg_width=”40″ custom_icon_bg_height=”40″ custom_title_color=”true” custom_content_color=”true” custom_icon_size=”60″][bpt_spacing height=”46px”][\/vc_column_inner][vc_column_inner width=”1\/2″ offset=”vc_col-md-3″][bpt_info_box ib_layout=”left” css_animation=”bounceIn” icon_type=”font” icon_font_type=”type_fontawesome” icon_fontawesome=”fa fa-users” icon_color=”#ffd13d” icon_color_hover=”#ffffff” title_color=”#ffffff” content_size=”14″ content_color=”#cdcdcd” ib_title=”Responsive Design” ib_content=”Gives the flexibility to operate on tablets and smart phones.” custom_icon_color=”true” custom_icon_bg_width=”40″ custom_icon_bg_height=”40″ custom_title_color=”true” custom_content_color=”true” custom_icon_size=”55″][bpt_spacing height=”46px”][\/vc_column_inner][\/vc_row_inner][bpt_spacing height=”62px”][\/vc_column][\/vc_row][vc_row el_id=”management”][vc_column][bpt_spacing height=”52px”][bpt_custom_text css_animation=”none” text_color=”#4f4f4f” font_size=”36″]\n

End-to-End Corporate<\/h3>\n

Performance Management<\/h3>\n[\/bpt_custom_text][bpt_spacing height=”52px”][\/vc_column][\/vc_row][vc_row][vc_column width=”1\/4″][bpt_info_box ib_align=”center” css_animation=”bounceIn” icon_type=”image” thumbnail=”92″ title_tag=”span” title_size=”25″ subtitle_tag=”div” content_size=”18″ content_color=”#4f4f4f” custom_icon_bg_width=”180″ custom_icon_bg_height=”180″ custom_content_color=”true”][vc_empty_space height=”12px”][bpt_custom_text text_color=”#474747″ font_size=”18″]\n

Evaluate calls or business performance of users and create result sheets from quality forms that are easily created by yourself.<\/p>\n[\/bpt_custom_text][vc_empty_space][vc_empty_space height=”12px”][\/vc_column][vc_column width=”1\/4″][bpt_info_box ib_align=”center” css_animation=”bounceIn” icon_type=”image” thumbnail=”94″ title_tag=”h4″ content_size=”18″ content_color=”#4f4f4f” custom_icon_bg_width=”180″ custom_icon_bg_height=”180″ custom_content_color=”true”][vc_empty_space height=”12px”][bpt_custom_text text_color=”#474747″ font_size=”18″]\n

Create exams with the answer options you want, when you want. Rate your users. Include the exam results into a score card.<\/p>\n[\/bpt_custom_text][vc_empty_space][\/vc_column][vc_column width=”1\/4″][bpt_info_box ib_align=”center” css_animation=”bounceIn” icon_type=”image” thumbnail=”20″ title_tag=”h4″ content_size=”18″ content_color=”#4f4f4f” custom_icon_bg_width=”180″ custom_icon_bg_height=”180″ custom_content_color=”true”][vc_empty_space height=”12px”][bpt_custom_text text_color=”#474747″ font_size=”18″]\n

Create user performance tables by specifying criteria, formulas, and data source yourself.<\/p>\n[\/bpt_custom_text][vc_empty_space][\/vc_column][vc_column width=”1\/4″][bpt_info_box ib_align=”center” css_animation=”bounceIn” icon_type=”image” thumbnail=”97″ title_tag=”h4″ content_size=”18″ content_color=”#4f4f4f” custom_icon_bg_width=”180″ custom_icon_bg_height=”180″ custom_content_color=”true”][vc_empty_space height=”12px”][bpt_custom_text text_color=”#474747″ font_size=”18″]\n

View your data which is connected to the Qua Platform in any format you want. Share with users or download.<\/p>\n[\/bpt_custom_text][\/vc_column][\/vc_row][vc_row][vc_column][vc_empty_space height=”70px”][\/vc_column][\/vc_row][vc_row][vc_column width=”1\/4″][bpt_info_box ib_align=”center” css_animation=”bounceIn” icon_type=”image” thumbnail=”99″ title_tag=”h6″ content_size=”18″ content_color=”#4f4f4f” custom_icon_bg_width=”180″ custom_icon_bg_height=”180″ custom_content_color=”true”][vc_empty_space height=”12px”][bpt_custom_text text_color=”#474747″ font_size=”18″]\n

Create tasks with an administrator or team members, share them with a user, and view the entire workflow.<\/p>\n[\/bpt_custom_text][vc_empty_space][\/vc_column][vc_column width=”1\/4″][bpt_info_box ib_align=”center” css_animation=”bounceIn” icon_type=”image” thumbnail=”101″ title_tag=”h4″ content_size=”18″ content_color=”#4f4f4f” custom_icon_bg_width=”180″ custom_icon_bg_height=”180″ custom_content_color=”true”][vc_empty_space height=”12px”][bpt_custom_text text_color=”#474747″ font_size=”18″]\n

Measure the problems that you or your customers request, solve in a short time and measure your service level.<\/p>\n[\/bpt_custom_text][vc_empty_space][\/vc_column][vc_column width=”1\/4″][bpt_info_box ib_align=”center” css_animation=”bounceIn” icon_type=”image” thumbnail=”103″ title_tag=”h4″ content_size=”18″ content_color=”#4f4f4f” custom_icon_bg_width=”180″ custom_icon_bg_height=”180″ custom_content_color=”true”][vc_empty_space height=”12px”][bpt_custom_text text_color=”#474747″ font_size=”18″]\n

Make your employees’ entitlements real. Reduce manual checking and use of Excel, and avoid delays at the end of the month.<\/p>\n[\/bpt_custom_text][vc_empty_space][\/vc_column][vc_column width=”1\/4″][bpt_info_box ib_align=”center” css_animation=”bounceIn” icon_type=”image” thumbnail=”2842″ title_tag=”h4″ content_size=”18″ content_color=”#4f4f4f” custom_icon_bg_width=”180″ custom_icon_bg_height=”180″ custom_content_color=”true”][vc_empty_space][\/vc_column][\/vc_row][vc_row][vc_column][bpt_spacing height=”52px”][vc_separator style=”shadow”][bpt_spacing height=”52px”][\/vc_column][\/vc_row][vc_row full_width=”stretch_row” equal_height=”yes” content_placement=”middle” css=”.vc_custom_1641551196837{background-position: center !important;background-repeat: no-repeat !important;background-size: cover !important;}” el_id=”kpi”][vc_column][bpt_custom_text css_animation=”none” text_color=”#4f4f4f” font_size=”40″]\n

KPI Designer<\/h3>\n[\/bpt_custom_text][bpt_spacing height=”20px”][bpt_custom_text css_animation=”none” text_color=”#4f4f4f4″ font_size=”25″ line_height=”170″]\n

Define your success criteria as you wish, measure success fairly.<\/p>\n[\/bpt_custom_text][bpt_spacing height=”40px”][vc_row_inner][vc_column_inner width=”1\/4″][vc_pie value=”80″ color=”custom” css_animation=”slideInLeft” custom_color=”#aa20d8″][vc_custom_heading text=”Sales” font_container=”tag:h3|text_align:center|color:%234f4f4f” use_theme_fonts=”yes”][vc_column_text]\n

CRM \/ Qua \/ Dialler \/ Logs<\/p>\n[\/vc_column_text][vc_empty_space][\/vc_column_inner][vc_column_inner width=”1\/4″][vc_pie value=”85″ color=”custom” css_animation=”slideInLeft” custom_color=”#2044d6″][vc_custom_heading text=”Leads” font_container=”tag:h3|text_align:center|color:%234f4f4f” use_theme_fonts=”yes”][vc_column_text]\n

CRM \/ Qua \/ Dialler \/ Logs<\/p>\n[\/vc_column_text][vc_empty_space][\/vc_column_inner][vc_column_inner width=”1\/4″][vc_pie value=”78″ color=”custom” css_animation=”slideInRight” custom_color=”#1e9fce”][vc_custom_heading text=”Collections” font_container=”tag:h3|text_align:center|color:%234f4f4f” use_theme_fonts=”yes”][vc_column_text]\n

CRM \/ Qua \/ Dialler \/ Logs \/ Collect(+)<\/p>\n[\/vc_column_text][vc_empty_space][\/vc_column_inner][vc_column_inner width=”1\/4″][vc_pie value=”90″ label_value=”90 min” color=”custom” css_animation=”slideInRight” custom_color=”#22e285″][vc_custom_heading text=”AHT” font_container=”tag:h3|text_align:center|color:%234f4f4f” use_theme_fonts=”yes”][vc_empty_space][\/vc_column_inner][\/vc_row_inner][vc_row_inner][vc_column_inner width=”1\/4″][vc_pie value=”65″ color=”custom” css_animation=”slideInLeft” custom_color=”#20d641″][vc_custom_heading text=”ACW” font_container=”tag:h3|text_align:center|color:%234f4f4f” use_theme_fonts=”yes”][vc_empty_space][\/vc_column_inner][vc_column_inner width=”1\/4″][vc_pie value=”97″ color=”custom” css_animation=”slideInLeft” custom_color=”#b2ea09″][vc_custom_heading text=”Service Level” font_container=”tag:h3|text_align:center|color:%234f4f4f” use_theme_fonts=”yes”][vc_empty_space][\/vc_column_inner][vc_column_inner width=”1\/4″][vc_pie value=”70″ color=”custom” css_animation=”slideInRight” custom_color=”#f7d600″][vc_custom_heading text=”Shift Adherence” font_container=”tag:h3|text_align:center|color:%234f4f4f” use_theme_fonts=”yes”][vc_empty_space][\/vc_column_inner][vc_column_inner width=”1\/4″][vc_pie value=”96″ color=”custom” css_animation=”slideInRight” custom_color=”#ff356b”][vc_custom_heading text=”Quality Score” font_container=”tag:h3|text_align:center|color:%234f4f4f” use_theme_fonts=”yes”][vc_empty_space][\/vc_column_inner][\/vc_row_inner][bpt_spacing height=”52px”][bpt_spacing height=”52px”][\/vc_column][\/vc_row]\n","protected":false},"excerpt":{"rendered":"

[vc_row css=”.vc_custom_1641495089869{margin-top: 0px !important;}”][vc_column css=”.vc_custom_1641054655946{margin-top: 150px !important;}”][rev_slider_vc alias=”qua-services”][\/vc_column][\/vc_row][vc_row][vc_column][bpt_spacing height=”50px”][\/vc_column][\/vc_row][vc_row el_id=”what”][vc_column offset=”vc_col-md-6″][bpt_image_layers interval=”800″ transition=”1100″ values=”%5B%7B%22thumbnail%22%3A%2240%22%2C%22image_animation%22%3A%22slide_up%22%2C%22image_order%22%3A%221%22%7D%2C%7B%22thumbnail%22%3A%2241%22%2C%22image_animation%22%3A%22slide_right%22%2C%22image_order%22%3A%221%22%7D%2C%7B%22thumbnail%22%3A%2244%22%2C%22image_animation%22%3A%22slide_left%22%2C%22image_order%22%3A%221%22%7D%5D”][\/vc_column][vc_column offset=”vc_col-md-6″][bpt_spacing height=”44px”][bpt_spacing height=”44px”][bpt_spacing height=”44px”][vc_row_inner][vc_column_inner offset=”vc_col-lg-offset-1 vc_col-lg-11″][bpt_custom_text css_animation=”none” text_color=”#4f4f4f” font_size=”36″ line_height=”130″] Qua Services. For a fair and equal management. [\/bpt_custom_text][bpt_spacing height=”24px”][bpt_custom_text css_animation=”none” text_color=”#4f4f4f” font_size=”20″ line_height=”170″]Procat\u2019s Corporate Performance Management Platform – Qua Services enables enterprises to monitor employees’ performances and processes quality in […]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"aioseo_notices":[],"_links":{"self":[{"href":"https:\/\/quaservices.com\/index.php?rest_route=\/wp\/v2\/pages\/76"}],"collection":[{"href":"https:\/\/quaservices.com\/index.php?rest_route=\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/quaservices.com\/index.php?rest_route=\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/quaservices.com\/index.php?rest_route=\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/quaservices.com\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=76"}],"version-history":[{"count":49,"href":"https:\/\/quaservices.com\/index.php?rest_route=\/wp\/v2\/pages\/76\/revisions"}],"predecessor-version":[{"id":178,"href":"https:\/\/quaservices.com\/index.php?rest_route=\/wp\/v2\/pages\/76\/revisions\/178"}],"wp:attachment":[{"href":"https:\/\/quaservices.com\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=76"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}